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How do I place my order?

All orders can be placed directly through our easy to use e-Shop. Feel free to read more about our ordering process, or contact us email if you have any questions.

Will My Stationery Match The Colors I See On My Screen?

Your printed stationery may not match the colors you see on screen 100%. This is because all web browsers and monitors display colors differently and may not accurately represent how your order will print. That’s why we do not accept returns based on color.

But if for any reason you are not satisfied with the colors you chose, please contact us immediately and we will be more than happy to offer you a reprint at a reduced rate.

Can I Change My Order During The Proofing Process?

Our proofing process includes 2 complimentary rounds of proofs for wording, font, font color and minor layout changes. For any additional round of proofs there is a 20 € charge per each round.

In case you want to change or even to cancel your given order after your proofs have been emailed but before printing has started there is a cancellation fee of 20 € and this is because of the time already spent designing your custom proofs.

If you are unhappy with our proofs for some reason (we don't think you will be), just contact us Our experienced designers are committed to providing a fantastic design and if there is something you do not like, we will be happy to work with you until you're satisfied.

Can I Change The Colors Of A Font Or The Colors On Your Graphic Designs?

We can change font colors and you are able to choose any color you like from our Color Chart without additional charges. However, the color of the graphic designs cannot change and also, backgrounds as well have to be on white base paper to reflect its exceptional whitening.

The colors you see on the screen may not accurately represent how your order will print. This is because each web browser and monitor display colors differently than others. That’s why we do not accept returns based on color.

But if for any reason you are not satisfied with the colors you chose, please contact us immediately and we will be more than happy to offer you a reprint at a reduced rate

Can I Order In A Foreign Language?

We can design in most languages* but there is a 20 € charge for this service. So, please contact us before placing your order.

For your best service, our graphic designer will ask you to provide via e-mail the wording in PDF form.

* The prices shown apply only for the Greek and the English language. Please contact us for more information.

Do You Have A Retail Location I Can Visit?

MY Sweet Invitation has also a public studio downtown Athens, Greece. Please, feel free to drop by and meet us in person or even to collect your order through our "Click & Collect" delivery method. For additional information, click here.

Do I Need To Format My Wording?

No, definitely not! Simply enter your wording in the personalization field and we will take care of all the design and layout. Our professional designers will make adjustments if necessary in order to provide the best look possible for your specific wording and personalization.

We do ask that you check spelling, grammar, dates and times, as we do not check this during the proofing stage. That is your responsibility.

Will I Receive Hard Copy Proofs?

No. Your order includes two complimentary rounds of digital PDF proofs that will be emailed* to you for your review after 3 days of your order. Hard copy proofs are not available. Electronic proofing is standard among stationers and is a cost effective and flexible way to view and make changes to your stationery before printing begins.

* As our email might not be shown in your inbox, please do check your spam or even deleted e-mails. In case that you will not be able to find any of our e-mails, then contact us immediately.

Can I Order More Invitations Later?

More invitations can be ordered at a later date, but it is substantially more expensive than ordering extras up front. This is because each print run incurs certain setup costs and preparation time, despite the quantity ordered.

We highly recommend ordering at least 10-15 extras up front as it is much more cost effective. Be sure to account for last minute guests, keepsakes for you and your family, as well as a set for your photographer when deciding on your final quantity.

Can I Change The Font?

All of our fonts have been carefully chosen to create unique and balanced designs. But should you wish a different font, you can choose any font you like from our Font Chart while you are placing your order.

Do You Do Custom Design Work?

All of our products are sold as shown in our e-Shop and are processed depending on the options you have chosen only. In case you are interested in custom design work, please contact us via email or click on our 'Custom Design Process' page.

 
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