CAN I USE AN INVITATION FOR A PARTY OR A DIFFERENT EVENT?
Absolutely! Just enter your wording you would like on the card and we will update your proofs to match the event.
CAN I ADD OUTSIDE ARTWORK OR A LOGO TO YOUR DESIGNS?
All of our products are sold as they are shown on our website. We cannot add outside artwork, photos or logos to our designs, unless this appears as an option on the product page.
WILL MY STATIONERY MATCH THE COLORS I SEE ON MY SCREEN?
Your printed stationery may not match the colors you see on screen 100%. This is because all web browsers and monitors display colors differently and may not accurately represent how your order will print.
That’s why we do not accept returns based on color.
But if for any reason you are not satisfied with the colors you chose, please contact us immediately and we will be more than happy to offer you a reprint at a reduced rate
CAN I CHANGE THE FONT?
All of our fonts have been carefully chosen to create unique and balanced designs. But should you wish a different font, you can choose any font you like from our Font Chart while you are placing your order.
DO YOU DO CUSTOM DESIGN WORK?
All of our products are sold as shown in our e-Shop and are processed depending on the options you have chosen only.
In case you are interested in custom design work, please contact us via email or click on our ‘Custom Design Process’ page.
CAN I PURCHASE PRINTABLE FILES?
In order to preserve the integrity of our designs and the quality standards of our stationery, we only sell finished stationery and do not sell our digital versions of our designs in part or whole.
CAN I CHANGE THE COLORS OF A FONT OR THE COLORS ON YOUR GRAPHIC DESIGNS?
We can change font colors and you are able to choose any color you like from our Color Chart without additional charges. However, the color of the graphic designs cannot change and also, backgrounds as well have to be on white base paper to reflect its exceptional whitening.
The colors you see on the screen may not accurately represent how your order will print. This is because each web browser and monitor display colors differently than others. That’s why we do not accept returns based on color.
But if for any reason you are not satisfied with the colors you chose, please contact us immediately and we will be more than happy to offer you a reprint at a reduced rate.
CAN I CHANGE MY ORDER DURING THE PROOFING PROCESS?
Our proofing process includes 2 complimentary rounds of proofs for wording, font, font color and minor layout changes. For any additional round of proofs there is a 20 € charge per each round.
In case you want to change or even to cancel your given order after your proofs have been emailed but before printing has started there is a cancellation fee of 20 € and this is because of the time already spent designing your custom proofs.
If you are unhappy with our proofs for some reason (we don’t think you will be), just contact us Our experienced designers are committed to providing a fantastic design and if there is something you do not like, we will be happy to work with you until you’re satisfied.
CAN I ORDER IN A FOREIGN LANGUAGE?
We can design in most languages* but there is a 20 € charge for this service. So, please contact us before placing your order.
For your best service, our graphic designer will ask you to provide via e-mail the wording in PDF form.
* The prices shown apply only for the Greek and the English language. Please contact us for more information.
CAN YOU MAKE ADDITIONAL ACCESSORIES TO MATCH MY DESIGN?
If there is something that you need and you don’t see it available on our e-Shop, please contact us via email! We can produce a great number of stationery to match your design.
